Feedback & complaints

Give us feedback

Your feedback is very important to us. Whatever your feedback might be – compliments, comments, suggestions or anything else – we'd love to hear from you.

You can:

Make a complaint

We make every effort to give the best service possible to everyone using our services.

But if something goes wrong, please let us know as soon as possible. You can do this in a number of ways, whichever is easier for you:

We'll acknowledge your complaint within 2 working days. Then we'll investigate the issue thoroughly and update you about the outcome within 28 working days.


NHS Friends and Family