We welcome comments from all of our patients - please leave your feedback using the link below.


Routine appointments

Routine appointments with a doctor may be booked up to 4 weeks in advance. Please telephone after 9am. If you have more than one problem to discuss, please ask the receptionist to book you a double slot. More appointments become available every day, including some for just 2 working days ahead.

Results enquiries
In attempt to save your time and ours we take the view that we will contact you should there be a need to discuss your results with you. Therefore, if you haven't heard from us within 7 days of your blood test being taken, you may assume that your result is normal. However, should you wish to make enquiries please telephone us between 4pm and 5pm and a nurse will be happy to go through the results with you or phone you back should they not be able to take your call.

Urgent Appointments
If you feel that you need to see a doctor urgently, please telephone between 8.30 and 9.00am. Your call will be triaged by a nurse or doctor and if assessed as urgent, you will be given an appointment time. Urgent appointments are usually fitted in at the end of the morning surgery. It may not be possible for you to see the doctor of your choice, but you will be seen. Please remember in extreme emergencies, you may need to make a judgement and telephone 999 for an ambulance.

Routine Surgery Closures
The surgery has scheduled closure times during the year which are usually in the afternoons - none scheduled at the moment

We also are also closed on bank holidays

Got A Question? Contact Us

Your Doctors Surgery in Waterbeach

Located within Waterbeach with ample parking.

Location & Contact

Waterbeach Surgery
Rosalind Franklin House
Bannold Road
CB25 9LQ
Tel: 01223 860387
Fax: 01223 576259

CB25 9LQ
Opening Hours

Monday: 08.30 – 18.00
Tuesday: 08.30 – 18.00
Wednesday: 08.30 – 18.00
Thursday: 08.30 – 18.00
Friday: 08.30 – 18.00
Please note: closed from 1pm – 2pm every day, but available for emergency telephone calls

Evening and weekend appointments now available
We are now offering evening and weekend appointments with a GP or nurse as part of Extended GP Opening hours. These are for routine, non-urgent issues.
You can book your appointment through our receptionist who will give you a time, date and venue for your appointment.
Our receptionist will also at be able to answer any questions you have about the service and how to cancel or change your booking.
If you would like to find out more please go to