Welcome to Waterbeach Surgery
This friendly village practice provides comprehensive family health care with a wide range of services to the villages of Waterbeach, Landbeach, Horningsea, Clayhithe, Chittering & Milton.
|To apply for SystmOne Online please download, complete this form and return to the surgery.|
The surgery is open Monday to Friday, 8.30am - 6pm with a lunchtime administrative closure 1-3pm. For urgent assistance/advice during our closure times, please call 111. In addition on a weekly basis there are two early morning sessions on Wednesday and Thursday mornings from 6.45am until 7.45am.
You may telephone us between 8.30 am - 1.00 pm and 3.00 pm - 6.00 pm Monday to Friday
Routine telephone advice is available from a nurse or doctor during surgery hours. If you need medical advice from a nurse or a doctor, please telephone after 9 am and be prepared to leave a telephone number where we can contact you. A nurse or doctor will call you back later during the day.
If you feel that you need to see a doctor urgently, please telephone between 8.30 and 9.00am. Your call will be triaged by a nurse or doctor and if assessed as urgent, you will be given an appointment time. Urgent appointments are usually fitted in at the end of the morning surgery. It may not be possible for you to see the doctor of your choice, but you will be seen. Please remember in extreme emergencies, you may need to make a judgement and telephone 999 for an ambulance.
Disclosure of information
Unless you object, information about you may be shared within the healthcare team in order to provide your care. This may include admin staff that support the provision of this care. All personal information is treated with the strictest confidence and not passed to any outside agency (e.g. solicitors etc) without your written consent.